Privacy Policy

Last Updated: 01.03.2025

At B&C Plastics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal data in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Consumer Law (ACL).

1. What Information We Collect

We may collect the following types of personal information when you interact with our website, services, or customer support:

  • Personal details: Name, email address, phone number, and postal address.
  • Payment information: Billing details (processed securely through third-party payment gateways; we do not store credit card information).
  • Order history: Purchases and transaction details.
  • Website usage data: IP address, browser type, and browsing behaviour on our site (collected via cookies).

2. How We Collect Your Information

We collect personal information in the following ways:

  • When you place an order on our website.
  • When you contact us via email, phone, or web forms.
  • When you subscribe to our newsletter or marketing updates.
  • When you interact with our website (cookies and analytics tools).

3. How We Use Your Information

We use your personal information to:
✔ Process and fulfill your orders.
✔ Communicate with you regarding purchases, deliveries, and customer service.
✔ Improve our website, services, and customer experience.
✔ Send marketing and promotional materials (only if you have opted in).
✔ Comply with legal and regulatory obligations.

4. How We Store & Protect Your Information

We take data security seriously and implement measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. These include:

  • Secure servers and encrypted transactions.
  • Restricted access to personal data.
  • Compliance with Australian Privacy Principles (APPs) for data handling.

5. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with trusted third parties for:

  • Order fulfillment: Couriers and logistics providers.
  • Payment processing: Secure third-party gateways (e.g., PayPal, Stripe).
  • Legal requirements: If required by law or to prevent fraud.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These help us analyse website traffic and improve functionality. You can manage or disable cookies through your browser settings.

7. Your Rights & Choices

You have the right to:

  • Access and update your personal information.
  • Request deletion of your data (where legally permitted).
  • Opt out of marketing communications at any time.

To make a request, please contact us at office@bcplastics.com.au.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal information.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be posted on our website, and continued use of our services implies acceptance of the updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact:

B&C Plastics
Email: office@bcplastics.com.au
Phone: 07 3208 0555
Address: Unit 7, 24 - 26 Ellerslie Road, Meadowbrook, QLD.