Terms & Conditions

Last Updated: 28.02.2025

Welcome to B&C Plastics. By purchasing from our store, you agree to the following Terms & Conditions. Please read them carefully before completing your order.

1. General

1.1 These Terms & Conditions apply to all purchases made through our website.
1.2 We reserve the right to update or modify these terms at any time without prior notice.

2. Orders & Payment

2.1 All orders are subject to availability.
2.2 Prices listed are in AUD and include GST where applicable.
2.3 Payments must be made in full at the time of purchase. We accept major credit cards or cash in person.
2.4 Once an order is placed, it cannot be modified or canceled unless required under Australian Consumer Law.

3. Shipping & Delivery

3.1 We aim to process and dispatch orders within 3 business days.
3.2 Delivery times may vary based on location and courier services.
3.3 Risk in the goods passes to the customer upon delivery.
3.4 We are not responsible for delays caused by third-party couriers.

4. Returns & Refunds

4.1 We do not accept returns of used or opened products due to health, safety, and quality reasons.
4.2 Under Australian Consumer Law (ACL), you are entitled to a refund or replacement if the product is:

  • Faulty or defective.
  • Not as described or advertised.
  • Unsafe or unfit for its intended purpose.
    4.3 If you believe your product has a major defect, please contact us within 3 days of receiving your order with details and photographic evidence.
    4.4 Minor issues that do not impact the product’s functionality may be resolved through repair or replacement.
    4.5 Change of mind returns are not accepted.

5. Warranty

5.1 Our products come with guarantees under Australian Consumer Law that cannot be excluded.
5.2 If a product is defective, we will assess whether a repair, replacement, or refund is appropriate.
5.3 Proof of purchase is required for all warranty claims.

6. Limitation of Liability

6.1 We are not liable for:

  • Improper use or application of the product.
  • Normal wear and tear.
  • Any indirect, incidental, or consequential damages arising from product use.

7. Privacy Policy

7.1 Your personal information is collected and handled in accordance with our Privacy Policy.
7.2 We do not share your details with third parties except where necessary to process orders.

8. Contact Information

For any inquiries regarding these Terms & Conditions, please contact:

B&C Plastics
Email: office@bcplastics.com.au
Phone: 07 3208 0555
Address: Unit 7, 24 - 26 Ellerslie Road, Meadowbrook, QLD

By purchasing from our store, you acknowledge that you have read and agreed to these Terms & Conditions.